Is a recorded session confidential?

Consultation recording is disabled for first-clinic launch. It may reopen only after the clinic approves the purpose, lawful basis, participant notice/permission procedure, provider route, retention, DPIA and production evidence. Raw EU speech-to-text does not require a stored recording by default.

Does Brigid understand therapy terminology?

The system does not analyse a therapy session or draft clinical notes for launch. Raw speech-to-text quality must be tested by the clinic, and the clinician authors and corrects the note using the approved structure.

Can I keep process notes separate from the clinical record?

No separation guarantee is made until the clinic validates the storage, access, export, disclosure and retention behavior for process/supervision notes. Do not enter that material into the clinical record unless the clinic has approved the procedure.

How do outcome measures work?

Authorised staff enter approved measures in session; clinicians verify scores and trends. Brigid does not interpret them or recommend care.

What about GDPR and my accrediting body?

Primary records are hosted in AWS Dublin (eu-west-1), but hosting does not establish GDPR or professional-code compliance. The clinic must approve lawful basis, confidentiality procedure, roles, retention, rights handling and production security evidence.

Practice Management Software for Therapists in Ireland

Therapy workflows

Present in session. Caught up after.

Clinician-authored session notes

Clinicians author the structured note, themes, interventions and plan. Dictation and a draft note can save typing; AI does not analyse the session, and you review and sign the note.

Outcome measures

Staff can record approved PHQ-9, GAD-7 and clinic-defined measures. Clinicians review scores and trends; the product does not interpret them or make clinical recommendations.

Client messaging boundary

Clients your clinic invites can send non-urgent messages through MyBrigid, the patient app. Staff read and reply, following the clinic’s policy on clinical details; nothing is answered automatically.

Recalls & DNA follow-up

Staff review follow-up and did-not-attend lists, author any message and send through an approved clinic channel. Autonomous chasing is disabled.

Confidentiality evidence

Primary records are hosted in AWS Dublin (eu-west-1). Encryption, access, logging, retention and clinic/professional obligations remain evidence and approval gates.

Private-practice admin

Staff-controlled invoicing and Stripe payments, telehealth subject to provider approval, and approved templates for clinician-authored referral letters.

Onboarding

A clinic-approved mental-health rollout.

Day 1
Set up + first session note
Set up staff, Stripe and the approved note structure. The clinician authors the session note; recording remains disabled until the clinic approves purpose, notice and retention.
Week 1
Clients + outcome scales migrated
Agree import scope and mappings, then test representative demographics, history and outcome-scale records before the clinic accepts cutover.
Month 1
Approve the follow-up procedure
Set the staff-owned review cadence, approved message templates and sender. Nothing is sent or booked for a patient on its own.

Questions therapists ask

Things that come up on every demo.

Is a recorded session confidential?: Consultation recording is disabled for first-clinic launch. It may reopen only after the clinic approves the purpose, lawful basis, participant notice/permission procedure, provider route, retention, DPIA and production evidence. Raw EU speech-to-text does not require a stored recording by default.
Does Brigid understand therapy terminology?: The system does not analyse a therapy session or draft clinical notes for launch. Raw speech-to-text quality must be tested by the clinic, and the clinician authors and corrects the note using the approved structure.
Can I keep process notes separate from the clinical record?: No separation guarantee is made until the clinic validates the storage, access, export, disclosure and retention behavior for process/supervision notes. Do not enter that material into the clinical record unless the clinic has approved the procedure.
How do outcome measures work?: Authorised staff enter approved measures in session; clinicians verify scores and trends. Brigid does not interpret them or recommend care.
What about GDPR and my accrediting body?: Primary records are hosted in AWS Dublin (eu-west-1), but hosting does not establish GDPR or professional-code compliance. The clinic must approve lawful basis, confidentiality procedure, roles, retention, rights handling and production security evidence.

Built for therapeutic work

The clinician authors the record.

Clinician: Authors the session record
Reviewed: Outcome scores and trends
Dublin: Primary records hosted
Gated: Clinic accepts go-live evidence

Get early access.

Request early access — we onboard founding practices one at a time and only go live after the clinic accepts its migration, privacy and operational evidence.

Request early access

Blog

From the notes

All notes

Explore more

Semble (formerly Heydoc) alternative

Side by side with Semble.

Telehealth

Video visits with clinician-authored notes; recording is disabled for launch.

Medical software in Ireland

How Brigid fits the Irish practice-software landscape.

Pricing

Published early-access prices; the signed order controls enabled services.

Hold the session.Not the paperwork.