Switching practice software · The Changeover
A better clinic day starts with a move you can check.
Your practice should be able to change software without taking the move on trust. We agree what moves, rehearse it with your team and wait for your clinic to say go.
Book a demo to discuss your moveFor Irish private consultants and the teams running their rooms.
Your migration planner
Know what to ask before you move.
Choose the shape of your records. Get a worksheet to discuss with your secretary and current supplier. No sign-up or patient details needed. Your selections stay in this page and reset when it reloads.
The move, in order
Rehearse first. Decide together.
Agree what moves
You tell us where the practice keeps its records. Together we record the source, the files available, what should move and what must remain accessible elsewhere. The migration instruction sets the scope.
Rehearse with representative records
We map the agreed data and rehearse the import. Your team checks patient matching, documents, dates and any included diary or billing records. Missing or unclear information belongs on the issue list.
Run a clinic day with your secretary
We set up the agreed workflows with your staff. Walk through finding a record, preparing correspondence and managing the list. Check who can see and change each part before using it in practice.
Your clinic says go
You check the moved records and confirm go-live in writing. If something is missing or wrong, we fix it before go-live. If it cannot be fixed to your reasonable satisfaction, the published order form explains how you can decline the move without a fee.
A scope you can inspect
Write down what “moved” means.
Use these questions when agreeing the import. They are a planning checklist, not a promise that every field or file can be transferred from every system.
- Patient records
- Which fields are available, how patient identities are matched, and how duplicates or missing details will be resolved.
- Documents and correspondence
- Which files can be exported, their original formats, and how each document stays linked to the right patient.
- Diary and billing history
- Whether appointments, invoices and balances are included; how dates, amounts and ownership will be checked.
- Templates and connections
- Which letter layouts need setting up and which email, calendar or payment connections need separate authorisation.
- The way back
- The cutover date, responsible people, issue list, rollback arrangements and access to the previous system.
The promises belong in writing.
- Can we move from our current system?
- The published migration terms name HealthOne, Socrates, iMedDoc, spreadsheets and paper records. Your commissioned migration still needs an agreed scope and a usable source export. For another system, ask us to assess the available data before making a commitment.
- What does it cost, and how long does it take?
- The order records the migration scope and any fee; the published form states no migration fee unless one is written into it. Timing depends on the source data, the checks and your clinic’s acceptance. Read the subscription prices and allowances alongside the proposed order.
- Do we have to cancel the old system immediately?
- No. The published order provides a 90-day parallel period from go-live: Brigid does not require you to stop using your existing system. That does not change the old supplier’s charges or notice terms. Agree how your team will manage records across the two systems.
- What if we decide to leave?
- The published order explains the free export, parallel-period exit and refund terms, including the exception for patient card-payment fees. Read the order form, especially clause 8, before signing. Your completed order records what is agreed for your practice.
Start with your current clinic day.
Tell us what your secretary has to do today and what you want to work differently. We can use the demo to discuss the fit before planning an import.