So is this an AI product?

Clinical Intelligence uses AI. We call it Clinical Intelligence rather than "AI" because the label tells you nothing useful — what matters is what it’s pointed at. Ours is pointed at the admin, never at the medicine.

Is Ask Brigid a medical device?

No. Brigid is practice management software. Clinical Intelligence performs administrative work — scheduling, billing, transcription, correspondence logistics — and does not interpret patient data or influence clinical decisions, which is what brings software into medical-device scope under MDR. We don’t claim a CE mark and don’t need one for what Brigid does.

You’re very new. What happens if you go under?

Fair question. Your records are in Dublin, and you can ask for a full export any time, free, delivered within five working days — that’s in your order, not a promise from me. Your eight-year retention obligation is protected whether or not I’m here in five years.

Will my secretary be replaced?

No. She still runs the diary, the calls, the inbox and the hospital coordination. What changes is that she stops typing the same address into four different places.

Moving twelve years of records terrifies me.

Then don’t move them yet. We migrate a copy, you check it, and if anything’s missing we fix it before you go live. After that, Brigid runs alongside what you have for 90 days.

Where is my patient data?

AWS Dublin, eu-west-1. Never outside the EU for primary records.

You’re a doctor. Not an administrator.

Brigid does the admin while you see patients (so you leave when your last patient does).

Queued 130 recalls for review

The last hour of every clinic

Your last patient leaves. You don’t.

Letters. Invoices. The insurer’s portal. The recall list you keep meaning to get to. None of it is why you trained for eleven years, and all of it has to happen before you go home.

Almost seven in ten Irish doctors are at high risk of burnout.

— Irish Medical Organisation, 2024

We refuse to call that normal.

What your evenings look like instead

Nothing follows you home.

The letter you dictated between patients is on your letterhead, waiting for your name. The invoice is raised. Tomorrow’s list is ready, and the two patients who needed moving have new slots waiting for your team’s yes.

You read it, you sign it, and you go.

01What Brigid does

Brigid Clinical Intelligence.

Clinical Intelligence is the intelligence that runs the clinic — not the intelligence that practises medicine. It prepares, queues, schedules and reconciles the work of a practice. Your team reviews it. You sign it.

The diary

One diary, every room you work in.

Private rooms and hospital sessions in a single view. Clinic-branded online booking in your practice’s name. Clinical Intelligence keeps the diary straight and queues the reminders; your team controls every confirmation and reminder.

Private rooms and hospital sessions in one view
Clinic-branded online booking in your own name
No automatic patient contact or booking

Tuesday, 14 October

Booked online · just now

09:00

Aoife KellyNew patient

09:30

Seán MurphyFollow-up

10:00

Mary O’Brien6-month review

10:30

Pádraig WalshResults consult

Staff-sent reminders — 4 of 4 confirmed

The record

One patient. One record. Wherever you’re standing.

Notes, history, documents and correspondence in one place, on any device, with no server in the back room. Intake and consent forms completed on the patient’s phone before they arrive, so the answers are in the record when you open it.

Notes, history, documents and correspondence in one place
Any device, no server in the back room
Intake and consent forms completed before the appointment

New-patient intake

Sent with the booking · Mary O’Brien

On Mary’s phone

Personal details

Medical history

Consent & GDPR

Dictation

Speak it once. Correct it. Sign it.

Clinical Intelligence transcribes your dictation into editable text on an EU route. It does not interpret, summarise or decide anything — you author every clinical word, and nothing is filed until you sign it.

Dictation transcribed into editable text on an EU route
No interpretation, no summary, no clinical content generated
You author every clinical word, and nothing is filed until you sign

EU voice dictation

Editable transcript · you sign it

Dictated text

You author it

The transcript is yours to correct. Every clinical word is written and signed by the clinician.

Transcribed, never interpretedEdit transcript

Brigid

One task. One yes. Done.

You hand Brigid the job, by voice or by typing. It finds the slot, queues the letter, builds the invoice — and stops at the point of consequence until you confirm. One yes, and the whole chain completes.

Voice or typing, from anywhere in the app
It prepares the work and waits — every consequential step needs your yes
Nothing is sent, booked or filed without a person saying so

Brigid

Waiting for your yes

Move Mrs O’Brien to Thursday and let Dr Hayes know.

Thursday 10:00 is free in Suite 4. A note to Dr Hayes about the new time is queued. Shall I move the appointment and send it?

Confirm both Yes

Nothing is sent, booked or filed until you say so

The briefing

Your day, read before you walk in.

At the hour you choose, the day arrives laid out: who is coming, what is still unconfirmed, what is owed, what is waiting for your signature. Before each consult, the facts already in the record, on one card.

A morning brief at the hour you set, before the first patient
Unconfirmed appointments, outstanding invoices and open letters, on one screen
Facts already in the record — nothing inferred, nothing added

Tuesday

Delivered 07:30 · your hour

8 patients

2 appointments still unconfirmedTeam to chase

€1,240 outstanding across 3 invoicesReminders queued

1 letter awaiting your signatureSince Friday

Suite 4 free from 15:30Waitlist offered

Money

Paid in the room, before they reach the car park.

The patient taps their card before they leave; the invoice was already queued from the clinic list and your team released it. Stripe receipts and reconciliation in one place, and nothing goes out on its own.

Tap to pay in the room — no waiting for the post, no chasing
Every invoice from the clinic queued for your team to check and send
Your team releases each one — nothing goes out on its own

Invoice #2041

Mary O’Brien · from today’s consult

Prepared by staff

Consultation€60.00

Bloods — full panel€35.00

Cryotherapy€25.00

Total€120.00

The Changeover

Mapped, rehearsed, set up. Then you say go.

We map your records out of HealthOne, Socrates or iMedDoc — or out of the spreadsheet and the paper chart — rehearse it as a clinic day, and set it up with your secretary. Nothing goes live until you have checked it and said so.

Mapped out of HealthOne, Socrates or iMedDoc, or off the spreadsheet
Rehearsed as a clinic day against real-shaped records before any of it is real
Nothing goes live until you have checked the move yourself and said go

Moving from HealthOne

4,812 patients · rehearsal complete

Records mapped outDone

Rehearsed as a clinic dayDone

Set up with Aoife at the deskDone

You say goWaiting for you

MyBrigid

The same clinic, in their pocket.

Appointments, letters and results — released only when the clinic releases them — and a message to the practice they already know. On the App Store for iPhone.

Appointments, letters and released results in one place on their phone
Non-urgent messages to the practice they already know
The clinic decides what is shared — not for emergencies or medical advice

MyBrigid

Mary O’Brien · Suite 4

iPhone

Tue 10:00 · 6-month reviewConfirmed

Letter to Dr HayesReleased to you

Blood results · 14 OctReleased to you

Results and letters appear only when the clinic releases them

The diary

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01What Brigid does