EU speech-to-text dictation
Where approved, Google Speech-to-Text on the configured EU route returns raw text for the clinician to correct. Dictation itself does not generate the assessment, plan or clinical note.
01What Ask Brigid does
A full team's worth of admin.
None of the salary.
Staff-reviewed billing
Invoices can be prepared from staff-entered services and fee schedules. A staff member checks the patient, amount and scheme before release; autonomous claims filing is not a launch feature.
Waitlist rebooking
The diary can surface the waitlist and an available slot. Staff choose who to contact, review the message and make the booking; Brigid does not autonomously message or allocate care.
Controlled templates
Approved templates may pre-fill administrative identifiers. The clinician authors the clinical history, reason and opinion, then signs and chooses the recipient.
Appointment administration
Staff can review scheduled visits, forms and existing administrative tasks. Patient-specific risk, screening and clinical recommendation generation are disabled.
After-hours patient admin
Patient messages and prescription requests route to clinic staff. Brigid does not answer medical questions, triage symptoms or generate a prescription response.
02How she works
Ask Brigid prepares admin. Staff decide.
Clinical records and decisions stay with the treating professional. Administrative actions stay with authorised staff and use the normal confirmation and receipt flow.
Classify the admin task
The system identifies a permitted scheduling or administrative purpose. Clinical content is out of scope.
Staff review
An authorised staff member checks the source, patient context, recipient and effect.
Staff execute
The staff member sends, files or books through the normal confirmed workflow and retains the receipt.
The hard questions
Trust isn't a feature.
It's the table stakes.
Where does data live?
Primary records are hosted in AWS Dublin (eu-west-1). Other providers and transfers are listed separately and remain subject to contract and configuration evidence; we do not make a blanket “EU only” claim.
Is my data used for AI training?
AI that diagnoses, triages or recommends, and patient-facing Generative AI, are disabled. Google Generative AI (Gemini on Vertex AI in Frankfurt) is used for drafting notes and letters the clinician then reviews and signs, and for classified administration. Every draft stays a draft until a clinician signs it.
What if she gets it wrong?
Staff review administrative proposals and execute consequential actions themselves. If a workflow appears to provide clinical judgement, diagnosis, triage or medical advice, stop and report it.
Will my older partners use it?
The launch release keeps the workflow conventional: staff-controlled diary, records, billing, messages and templates. Optional administrative assistance is default-off and can be introduced only after training and evidence review.
Put Ask Brigid to work.
Request early access. We configure and rehearse the clinic workflow, then cut over only after the clinic accepts the migration, privacy, security and operational evidence.
Request early access