Two Irish systems for the same rooms
Concept Medical and Ask Brigid are both Irish and both built for private consultants, so where they come from does not decide it. What separates them is what each one publishes: what the price covers, whose words end up in the note, and how your records move in and out.
What the price covers
Concept Medical lists €215 for Standard and €235 for Pro, and its pricing page does not say whether that is per month, per consultant or before VAT. Ask Brigid is €129 a month (Essential) or €299 a month (Professional), plus VAT, with every seat included — see the full pricing breakdown.
The note stays the clinician's
Concept Medical's Pro plan lists AI-powered note writing. In Ask Brigid, dictation returns editable text, and where note assistance is enabled for the clinic, a note or letter is prepared from the transcript for the clinician to check, edit and sign. Nothing is filed until they do.
Who should stay with Concept Medical
If you want AI note writing as a standard part of your plan, Concept Medical's Pro tier lists it, where Ask Brigid enables note assistance clinic by clinic. Stay too if you rely on text reminders (charged separately on Concept Medical), on its Blackrock Health referral module, or on its typing service and the secretaries of its sister company, MediClerks: Ask Brigid has no text messaging at launch, no Blackrock Health module and no typing or secretarial service. Its offers count too: a free transfer with the first three months free (a data port fee applies), or three months free for a new practice (terms apply).
Ask Brigid is built for Irish private consultants. Comparing several systems? The consultant buyer's guide compares the main consultant systems side by side.
Sources
- Concept Medical, pricing — conceptmedical.ie/pricing (checked 16 Oct 2026)
- Concept Medical, about — conceptmedical.ie/about (checked 16 Oct 2026)
- Concept Medical, version 3.1 — conceptmedical.ie/version-3-1 (checked 16 Oct 2026)
- Concept Medical, transcription service — conceptmedical.ie/medical-transcription-services (checked 16 Oct 2026)
- Concept Medical, remote secretary — conceptmedical.ie/remote-secretary (checked 16 Oct 2026)
Feature Comparison
| Capabilities | Ask BrigidEarly access | Concept Medical |
|---|---|---|
| Built for Irish private practice Concept Medical says it is an Irish-owned company, founded in 2016, and heads its pricing page “Designed specifically for Irish private consultants, clinics and hospitals.” Its address is in Shankill, Dublin 18. (conceptmedical.ie/about and conceptmedical.ie/pricing, checked 16 Oct 2026) | Ask Brigid | Concept Medical |
| Published price Concept Medical’s pricing page lists Standard at €215 and Pro at €235. It does not say whether those prices are per month, per consultant or include VAT, so ask Concept Medical what the price covers before comparing. (conceptmedical.ie/pricing, checked 16 Oct 2026) | Ask Brigid €129 (Essential) or €299 (Professional) a month, plus VAT, every seat included | Concept Medical€215 (Standard) or €235 (Pro), as listed |
| The consultation note Concept Medical’s Pro plan lists “AI-Powered Note Writing” and an “AI New Patient Referral Module.” Where enabled for the clinic, Brigid can prepare a note or letter from the consultation transcript or existing note. The clinician checks, edits and signs it before use. It does not diagnose, interpret results, recommend treatment or make a clinical decision. (conceptmedical.ie/pricing, checked 16 Oct 2026) | Ask Brigid Prepared where enabled; the clinician signs | Concept MedicalAI-powered note writing on Pro |
| Dictation and typing Concept Medical’s Standard plan lists “Integrated Speech / Transcription” and a Wispr Flow integration, and its medical transcription service, typed by its own medical typists, offers a 48-hour turnaround. In Ask Brigid, push-to-talk dictation works in any field and consult dictation returns the transcript to the patient record for the clinician to correct. (conceptmedical.ie/pricing and conceptmedical.ie/medical-transcription-services, checked 16 Oct 2026) | Ask Brigid Dictation returns editable text | Concept MedicalSpeech and transcription on Standard; a typing service |
| Insurer claims Concept Medical’s Standard plan lists “Insurance & Third-Party Billing”; the page does not say which insurers or how claims are sent. Automated insurer claim submission is not in Ask Brigid’s launch release; staff use each insurer’s normal channel. (conceptmedical.ie/pricing, checked 16 Oct 2026) | Ask Brigid Disabled· Not in launch | Concept MedicalLists insurance and third-party billing |
| Card payments from patients Ask Brigid sends the patient a payment link to pay by card. Concept Medical’s Standard plan lists online card payments and a Xero integration. (conceptmedical.ie/pricing, checked 16 Oct 2026) | Ask Brigid | Concept Medical |
| Appointment reminders by text Concept Medical lists “SMS Reminders (Charged Separately)” alongside email appointment reminders. Text messaging is not part of Ask Brigid’s launch release. (conceptmedical.ie/pricing, checked 16 Oct 2026) | Ask Brigid Disabled· Not in launch | Concept MedicalYes, charged separately |
| Patient app or portal MyBrigid, Ask Brigid’s patient app, is on the App Store for iPhone: patients see the appointments, letters and results their clinic shares. Concept Medical lists a Patient Portal on its Pro plan. (conceptmedical.ie/pricing, checked 16 Oct 2026) | Ask Brigid MyBrigid, on the App Store | Concept MedicalPatient Portal on Pro |
| Moving your records in Concept Medical offers a “FREE transfer from any other Practice Management software system with the first 3 months completely free,” marked “Data port fee applies.” In Ask Brigid, import scope and mappings are agreed with the practice, and the practice accepts cutover only after representative records are checked. (conceptmedical.ie/pricing, checked 16 Oct 2026) | Ask Brigid Clinic-approved migration | Concept MedicalFree transfer offer; a data port fee applies |
| Taking your records with you Ask Brigid exports the whole record in a structured, machine-readable format, with documents as they were filed. The Concept Medical pages we checked do not describe exporting your records. | Ask Brigid Full export at any time, no exit fee | Concept MedicalNot publicly stated |
| Data hosting Concept Medical describes version 3.1 as a “100% web based platform” with two-factor authentication and says it ensures full GDPR compliance; the pages we checked do not say where data is hosted. (conceptmedical.ie/version-3-1, checked 16 Oct 2026) | Ask Brigid AWS Dublin (eu-west-1) | Concept MedicalNot stated; web-based, with two-factor sign-in |
Switching from Concept Medical — common questions
- How do Concept Medical’s prices compare with Ask Brigid’s?
- Concept Medical’s pricing page lists Standard at €215 and Pro at €235 but does not state the billing period, whether the price is per consultant, or VAT (conceptmedical.ie/pricing, checked 16 Oct 2026), so ask what the price covers. Ask Brigid is €129 a month (Essential) or €299 a month (Professional), plus VAT, with every seat included.
- Does Concept Medical write notes with AI?
- Its Pro plan lists “AI-Powered Note Writing” and an “AI New Patient Referral Module” (conceptmedical.ie/pricing, checked 16 Oct 2026). Where enabled for the clinic, Brigid can prepare a note or letter from the consultation transcript or existing note. The clinician checks, edits and signs it before use. It does not diagnose, interpret results, recommend treatment or make a clinical decision.
- Is Concept Medical an Irish company?
- Yes. Concept Medical says it is an Irish-owned healthcare technology company founded in 2016, at Shankill Business Centre, Dublin 18 (conceptmedical.ie/about, checked 16 Oct 2026). Ask Brigid is built for the same Irish private consultants and hosts primary records in AWS Dublin (eu-west-1).
- How would my records move from Concept Medical to Ask Brigid?
- Through a clinic-approved migration: import scope and mappings are agreed with the practice, starting from what the current system can export, and representative records, permissions and rollback are tested before the practice accepts cutover. The Concept Medical pages we checked do not describe exporting your records; Ask Brigid exports the full record at any time, with no exit fee.
- Does either one include a typing service or a secretary?
- Concept Medical runs a medical transcription service with a 48-hour turnaround, and its sister company, MediClerks, supplies onsite and remote secretaries (conceptmedical.ie, checked 16 Oct 2026). Ask Brigid is software only: dictation returns editable text for the clinician, and the practice’s own team works the desk.