A scribe and a practice system do different jobs
Tandem is a serious scribe. Its AI Scribe, Coding Assistant and Clinical Decision Support are CE marked under EU MDR as Class IIa medical devices, its security page says patient data stays in European data centres with no audio kept, and its pricing page showed a reader in Ireland a free plan and Pro at €69 per user a month billed yearly (all checked 16 Oct 2026). What a scribe is not is the system a private practice runs on: the diary, the patient record, invoices and the inbox live somewhere else, and Tandem sends its notes there.
If the note is the job
Tandem generates notes and documents from the consultation. Where note assistance is enabled for the clinic, Ask Brigid prepares the note or letter from the consultation transcript too, inside the patient record, and the clinician checks, edits and signs it before use. It does not diagnose, interpret results, recommend treatment or make a clinical decision.
If the practice is the job
Ask Brigid keeps the diary across rooms and hospital sessions, the record, invoices with card payments by link and one inbox together, hosted in AWS Dublin (eu-west-1), at €129 or €299 a month + VAT per practice, with every seat included.
When Tandem is the better fit
If what you want is a scribe certified as a medical device, with coding help and answers to clinical questions during the visit, Tandem is built for exactly that, and Ask Brigid deliberately is not: its intended purpose is administrative. If you want to dictate into any program on your computer, Tandem's Dictate Anywhere does that, where Ask Brigid's push-to-talk works inside Ask Brigid. And if your practice system already does what you need, a scribe on top may be all you are missing.
Ask Brigid is built for Irish private consultants. For dictation in Irish rooms, see EU dictation built into Ask Brigid; for where software ends and a medical device begins, see is practice software a medical device?
Sources
- Tandem Health, homepage — tandemhealth.ai (checked 16 Oct 2026)
- Tandem Health, pricing — tandemhealth.ai/product/pricing (checked 16 Oct 2026)
- Tandem Health, data and security — tandemhealth.ai/product/data-security (checked 16 Oct 2026)
- Tandem Health, Dictate Anywhere — tandemhealth.ai/product/dictate-anywhere (checked 16 Oct 2026)
- Tandem Health, our story — tandemhealth.ai/about/our-story (checked 16 Oct 2026)
Feature Comparison
| Capabilities | Ask BrigidEarly access | Tandem Health |
|---|---|---|
| What it is Tandem says it “captures consultations and prepares structured clinical notes, documents, and codes for review,” and that 10,000+ care organisations across Europe use it. Ask Brigid is the system the practice runs on: the diary, the record, billing and one inbox. (tandemhealth.ai, checked 16 Oct 2026) | Ask Brigid Practice management with dictation built in | Tandem HealthAn AI medical scribe: notes, documents and codes from the consultation |
| Price in Ireland As Tandem’s pricing page showed it to a visitor in Ireland: a Free plan with unlimited note generation and up to two custom templates; Pro at €69 per user a month billed yearly, or €79 billed monthly; and Enterprise at a tailored price. Tandem sets the price by country, so it may differ where you are. (tandemhealth.ai/product/pricing, checked 16 Oct 2026) | Ask Brigid €129 (Essential) or €299 (Professional) a month, plus VAT, per practice | Tandem HealthFree plan; Pro €69 per user a month billed yearly, or €79 monthly |
| The consultation note Tandem generates clinical notes and documents, such as referrals and sick notes, from the consultation, with voice editing. Where enabled for the clinic, Brigid can prepare a note or letter from the consultation transcript or existing note. The clinician checks, edits and signs it before use. It does not diagnose, interpret results, recommend treatment or make a clinical decision. (tandemhealth.ai, checked 16 Oct 2026) | Ask Brigid Prepared where enabled; the clinician signs | Tandem HealthGenerated from the consultation, for review |
| Dictation Tandem’s Dictate Anywhere: “Place your cursor in any text field, press a key and keep talking,” from its desktop app, in 90 languages. In Ask Brigid, push-to-talk dictation works in any field inside the app and consult dictation returns the transcript to the patient record: editable text, on an EU route, for the clinician to correct. (tandemhealth.ai/product/dictate-anywhere, checked 16 Oct 2026) | Ask Brigid In any field inside Ask Brigid | Tandem HealthIn any text field on your computer |
| Where the data is kept Tandem says all patient data is processed and stored in data centres within Europe, that audio is deleted immediately after transcription, and that it does not train AI models on patient or personal data. (tandemhealth.ai/product/data-security, checked 16 Oct 2026) | Ask Brigid AWS Dublin (eu-west-1) | Tandem HealthEuropean data centres; no audio stored |
| Medical-device status Tandem says its AI Scribe, Coding Assistant and Clinical Decision Support are CE marked under EU MDR as Class IIa medical devices, externally assessed by a notified body. Ask Brigid’s intended purpose is administrative practice management, and it holds no medical-device CE mark; see the medical-device page. (tandemhealth.ai, checked 16 Oct 2026) | Ask Brigid Administrative software; no CE mark | Tandem HealthCE marked, EU MDR Class IIa |
| Clinical questions during the visit Tandem: “Ask Tandem a clinical question during the visit. Get a clear, source-linked answer from trusted guidelines.” Ask Brigid does not answer clinical questions: it does not diagnose, interpret results, recommend treatment or make a clinical decision. (tandemhealth.ai, checked 16 Oct 2026) | Ask Brigid | Tandem HealthClinical Decision Support |
| Diary, records, billing and one inbox Ask Brigid: diary, rooms and hospital sessions, online booking and waitlist, digital intake forms, invoices and card payments by link, and one inbox with Gmail or Outlook connected. Tandem transfers notes in one click to the medical record systems it integrates with; its pricing page lists 100+ on Pro. (tandemhealth.ai/product/pricing, checked 16 Oct 2026) | Ask Brigid | Tandem HealthNot its category; notes go to your record system |
Switching from Tandem Health — common questions
- Is Ask Brigid an alternative to Tandem Health?
- In part. Both can produce a note: Tandem generates one from the consultation for review; where note assistance is enabled for the clinic, Ask Brigid prepares notes and letters from the clinician’s own words, which the clinician checks, edits and signs. Tandem is built around the scribe. Ask Brigid is the practice system: diary, records, billing and one inbox, with dictation and note assistance inside it.
- How much does Tandem Health cost in Ireland?
- Opened from Ireland on 16 Oct 2026, Tandem’s pricing page listed a Free plan, Pro at €69 per user a month billed yearly or €79 billed monthly, and Enterprise at a tailored price. Tandem sets the price by country, so check the page from where you practise. Ask Brigid publishes two flat prices per practice: €129 a month (Essential) and €299 a month (Professional), plus VAT, with every seat included.
- Where does Tandem keep patient data?
- Tandem says all patient data is processed and stored in data centres within Europe, that no audio is stored, and that it does not train AI models on patient data (tandemhealth.ai/product/data-security, checked 16 Oct 2026). Ask Brigid hosts primary records in AWS Dublin (eu-west-1).
- Is Tandem a medical device? Is Ask Brigid?
- Tandem says its AI Scribe, Coding Assistant and Clinical Decision Support are CE marked under EU MDR as Class IIa medical devices (tandemhealth.ai, checked 16 Oct 2026). Ask Brigid’s intended purpose is administrative practice management; it holds no medical-device CE mark, and its medical-device page sets out why.
- Does Tandem work with Ask Brigid?
- There is no Tandem integration with Ask Brigid. Tandem says its Pro plan transfers notes in one click to 100+ medical record systems (tandemhealth.ai/product/pricing, checked 16 Oct 2026).