Ask Brigid Support

How to get help

For Ask Brigid staff-platform questions or MyBrigid app questions, email support@askbrigid.com. Include the email address on your account, the clinic name if relevant, and a short description of what happened.

We use your message only to investigate and respond to the support request. Please avoid sending clinical details by email unless your clinic has asked you to do so.

MyBrigid app

MyBrigid is the patient app for people whose clinic uses Ask Brigid. Your clinic sends the invitation that connects your account. For care, appointments, prescriptions or test results, contact your clinic directly. Support cannot provide medical advice or access a clinic record for you.

Security or privacy

Privacy questions can be sent to privacy@askbrigid.com. Data-protection correspondence can also be sent to privacy@askbrigid.com. Our Data Protection Officer can be contacted at mark@askbrigid.com, as the Privacy Policy (section 10) says.

For current platform availability, visit Status. For security, compliance, and legal documents, visit Compliance & security.