1. Who this applies to

These terms apply to every licensed clinician (medical doctor, dentist, nurse, physiotherapist, pharmacist, or allied health professional) who creates a Brigid account to use the platform for clinical work — whether on the desktop product, mobile app, or any clinician-facing surface.

These terms are published for information. The document you accept at sign-up is the Brigid Terms of Service at /terms; this page sets out the professional-use obligations that accompany it. If you do not accept, you must not use the platform for clinical purposes.

Brigid is the staff and clinic product in the Brigid family. MyBrigid is the patient product, and Brigid is the AI assistant embedded in the services (including voice dictation within Brigid). They are operated by DJG Media Limited (trading as Brigid), CRO No. 762838 and are product names, not separate legal entities.

2. The platform

Brigid is practice-management software. It is not intended or authorised for a medical purpose, its qualification under the Medical Devices Regulation is under assessment, and it is not clinical decision support. You keep full professional responsibility for every clinical decision.

Brigid can draft a note or a letter from the consultation for you to review. Clinicians read, correct and sign notes, letters, referrals, prescriptions and other clinical content; a draft is not the record until you sign it. Speech-to-text, where the clinic has approved it, turns speech into text and does not create an assessment, plan or recommendation. AI that diagnoses, triages or recommends, and patient-facing Generative AI, are disabled. The tool does not hold a professional registration. You do.

3. Your obligations

• Maintain your registration. You will keep your registration with the relevant professional body current (the Medical Council, the Dental Council, NMBI, CORU, the Pharmaceutical Society of Ireland, or the statutory regulator for your profession).
• Maintain professional indemnity insurance covering your clinical scope of practice for the duration of your platform use.
• Notify DJG Media Limited within 30 days if either of the above changes status (suspension, restriction, expiry, lapse).
• Clinical authorship and verification. As part of your professional record-keeping duty and this contract, you must author, read, verify and correct the clinical record before it is signed, sent, filed or acted on. You must not attempt to bypass the disabled clinical-AI boundary or use an administrative/non-clinical feature for diagnosis, triage, prescribing, treatment or medical advice.
• Audit log accuracy. You will not falsify, delete, or attempt to circumvent the audit log of your clinical actions. This is a contractual security and accountability requirement and supports your professional record-keeping duties.
• Patient privacy. You will access only the patient records strictly necessary for the care you are providing (least-privilege principle under GDPR Art 5 data minimisation).

4. Fees, billing, and suspension

Subscription fees, included usage limits, and any per-clinician add-on charges are those stated in the executed order form, together with billing frequency, currency and payment method.

Any payment grace period, suspension right and service-restoration process must be stated in the executed order form. A commercial suspension does not create a new right to retain patient data: export, availability and deletion continue under the executed DPA, the controller's documented instructions, applicable law and the approved exit plan.

5. Audit and logging

The platform records security, access and consequential-action events to an append-only audit log; the event categories captured are listed in the clinic release evidence. It does not represent that every database event is captured. Logging coverage, access and retention form part of the clinic release evidence:

• Platform security and clinical-access audit logs — retained according to the approved record-category schedule, the clinic controller's instructions, necessity review, and applicable legal or professional requirements.

On request and with appropriate authority, audit log extracts are made available to the data controller (your clinic), the Data Protection Commission, the Health Information & Quality Authority (HIQA), or your professional regulator.

A patient's own access log can be produced from the record itself: the date and time of each access, the name and role of the person who made it, what was accessed, the stated reason, whether emergency break-glass access was used, and the categories of data involved. It is produced by a member of your practice who holds permission to view that patient and a care relationship with them, and it never includes a staff member's IP address, device or user agent — those describe the staff member, not the patient. Producing an extract is itself recorded, so it appears in the next one. Patients exercise their Article 15 rights through their clinic, which is the controller of their records; this is the means for the clinic to answer such a request.

6. Data Processing Agreement

You — or your practice, as the data controller for patients’ records — enter into a GDPR Article 28 Data Processing Agreement with DJG Media Limited. The full DPA is published at /data-processing-agreement. The clinic and DJG Media Limited must execute or otherwise validly accept the DPA through an authorised contracting process before production patient data is processed. Creating an account or changing a patient preference is not represented as execution of the DPA.

7. Termination

Termination rights and notice or cure periods are those in the executed order form. Following termination, we make customer data available for export and then return or delete it in accordance with the executed DPA, the controller's documented choice, and applicable law. The signed order form or DPA must state the export window, active-system deletion deadline, and verified backup-expiry process before production patient data is accepted; no default public period is represented as approved. Tax and accounting records that DJG Media Limited holds for its own legal obligations are retained for the applicable period (generally six years under Irish Revenue guidance).

8. Governing law

These terms are governed by the laws of Ireland. Disputes that cannot be resolved amicably will be subject to the exclusive jurisdiction of the Irish courts .

DJG Media Limited (trading as Brigid), CRO No. 762838 is a company registered in Ireland with its registered office at Coliemore House, Coliemore Road, Dalkey, Dublin, Ireland.

Related documents

Platform Terms of Service · Data Processing Agreement (GDPR Art 28) · Software qualification statement · Privacy Policy · Acceptable Use Policy · Compliance Overview