Why Irish GPs are moving from HealthOne to Brigid
HealthOne built familiar rails for Irish general practice. Brigid offers a modern staff-controlled workflow that brings records, scheduling, billing and raw EU dictation into one system.
Any device, anywhere
No local installs. No Windows-only workflows. Brigid runs in any modern browser on laptop, iPad, or phone — so your team isn't chained to a reception desk.
Staff-controlled administration
Brigid supports staff-authored records, approved templates and administrative work queues. Clinical drafting, autonomous actions and insurer submission are disabled; the signed order controls price and enabled services.
Clinic-approved migration from HealthOne
Import scope, representative records, permissions, rollback and continuity are rehearsed with the clinic. Production cutover happens only after the clinic accepts the migration evidence.
Feature Comparison
| Capabilities | BrigidEarly access | HealthOne |
|---|---|---|
| Built for Ireland (PCRS/GMS) | ||
| EU-hosted records + GDPR privacy controls | ||
| Healthlink Integration | ||
| VHI / Laya / Irish Life invoicing Staff prepare/review EUR invoices; automated insurer eligibility and submission are not launch-authorised. | Beta· Auto-submit disabled | |
| EU speech-to-text dictation Raw EU dictation supports clinician-authored notes; Generative AI clinical drafting is disabled. | ||
| Administrative assistance | Default-off | None |
| Modern Cloud-Based Platform No local install, no Windows dependency. Works on any device, anywhere. | ||
| Mobile-First Workflows | ||
| Recall queue + no-show recovery Staff review recall lists and author any message. Portal recall, Generative outreach, predictive no-show and automatic waitlist actions are disabled. | Disabled· Automation disabled | |
| Self-serve data import | Clinic-approved | Paid / Manual |
| Contract term | Per signed order | Verify with provider |
Switching from HealthOne — common questions
- What does Brigid do that HealthOne doesn’t?
- Brigid combines scheduling, records, billing and staff-controlled work queues. Raw EU speech-to-text supports dictation, while clinicians author notes and referrals. Generative clinical drafting and automated recall outreach are disabled for launch.
- Can I move my HealthOne records to Brigid, and how long does it take?
- Import scope and mappings are agreed with the clinic. Representative records, permissions and rollback are tested, and production cutover happens only after the clinic signs off.
- Do I lose Healthlink or PCRS/GMS support if I leave HealthOne?
- No launch approval is claimed for Healthlink/Healthmail sending, PCRS/GMS filing or insurer submission. Staff must use the clinic’s approved existing channels. Any future integration requires provider terms, production evidence and an updated signed order before use.
- What does Brigid cost, and is there a contract lock-in?
- Published early-access prices start at €129 per month. The signed order controls term, renewal, cancellation, migration scope and enabled services. Raw EU speech-to-text may be included only when its release evidence is approved; a Generative clinical scribe is disabled.
- Is patient data safe with Brigid, and who controls what the AI writes?
- Patient records are hosted in AWS Dublin (eu-west-1), while some disclosed provider paths may involve international transfers. Clinical and outreach generation are disabled; clinicians author records and staff author patient communications.