Patient guide
What is MyChart — and can Irish or EU patients use it?
MyChart is the patient portal made by Epic Systems, a US health-software company. You can only use it if the specific hospital or clinic treating you runs Epic's medical-records system and has switched MyChart on. Most private clinics in Ireland and across Europe do not — which is why searches for it often lead nowhere.
What MyChart actually is
MyChart is the window patients see into an Epic electronic medical record. Where a clinic runs Epic and enables it, patients can view test results, message their care team, request prescriptions and book appointments. It is genuinely useful software — but it is tied to the provider's Epic system, and it is overwhelmingly a US product. If your clinic doesn't run Epic, there is simply no MyChart account for you to log into.
Why you probably can't find your records in MyChart in Ireland
Only a small number of health systems in Europe run Epic, and most Irish private clinics — GPs, consultants, dentists, physiotherapists — use different practice-management software entirely. So if you've searched for “MyChart Ireland” and come up empty, that's expected: the portal your clinic offers, if any, is almost certainly something else.
If you're a patient in Ireland looking for your records
If your clinic uses Ask Brigid, it can invite you to MyBrigid, the patient app for iPhone. You see your appointments and the results and letters your clinic has released. Records are hosted in AWS Dublin (eu-west-1). MyBrigid is not for emergencies and gives no medical advice.
Explore MyBrigid →If you run a clinic weighing a MyChart-style portal
You don't need Epic to give patients a modern portal. Ask Brigid is an early-access practice platform built for Irish private healthcare, and MyBrigid is its patient app. Brigid's patient-facing Generative AI and cross-clinic sharing are disabled for launch. No HIQA or GDPR certification is claimed.
Frequently asked questions
What is MyChart?
MyChart is a patient portal made by Epic Systems, a US healthcare-software company. Patients use it to view results, message their care team and book appointments — but only when their hospital or clinic runs Epic and has enabled MyChart.
Is MyChart available in Ireland?
Only if the specific hospital or clinic treating you runs Epic and has switched MyChart on. Epic is used by only a small number of health systems in Europe, and most private clinics in Ireland use different software — so for most Irish patients MyChart is not available.
Is MyChart an EMR?
No. MyChart is the patient-facing portal. The electronic medical record (EMR) behind it is Epic itself, which clinicians use. MyChart is the window a patient sees into that record.
Is there a MyChart alternative for Europe?
MyBrigid is a free iPhone app for patients of clinics that use Ask Brigid, built in Dublin. Patients see their appointments, the results and letters their clinic has released, their medications and a line for non-urgent messages. What appears depends on what the clinic turns on and shares.
How do I see my medical records in Ireland?
Ask the clinic treating you which patient app or portal they use and which records it has released. If your clinic uses Ask Brigid, it can invite you to MyBrigid. You can also ask your healthcare provider how to exercise applicable GDPR access rights.